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Privacy

Privacy Policy

How MonkeyBytes Hosting (part of Monkey-Network) handles your data, aligned with UK GDPR.

At a glance

  • No analytics or ad tech; no data sales.
  • Only essential data to run and secure the service.
  • Age 16+; UK-based processing with GDPR rights.
  • Access blocked from UK-sanctioned countries for legal compliance.
Controller

Who we are

  • Service: MonkeyBytes Hosting (part of Monkey-Network).
  • Controller: Monkey-Network (UK).
  • Contact: monkeybyteshosting@gmail.com.
  • Jurisdiction: United Kingdom; UK GDPR applies.

Eligibility

You must be 16 or older. If local law requires consent for users 16?18, you are responsible for obtaining it.

Data collected

Information we collect

  • Account details you provide (email, username, panel/Discord identifiers if used).
  • Server content you upload via SFTP (bot files, configs, logs you place on the server).
  • Operational and security data (IP/basic headers, resource usage, uptime/console logs, audit actions to run the panel safely).
  • Support communications when you contact us.

What we do not collect

  • No advertising or analytics trackers.
  • No payment data (service is free).
  • No non-essential cookies; only session/auth cookies if required to keep you signed in.
Use

How we use information

  • Provide and maintain hosting (SFTP, console, scheduling, maintenance mode).
  • Secure accounts, prevent abuse, and ensure Discord bots follow Discord TOS.
  • Monitor capacity/performance and notify if nodes reach capacity.
  • Respond to support requests and service communications.

Lawful bases

  • Contract: to operate your hosting account.
  • Legitimate interests: security, abuse prevention, capacity planning, reliability.
  • Legal obligations: respond to lawful requests and comply with UK sanctions.
Cookies & tracking

Our cookie stance

  • No analytics, advertising, or tracking cookies.
  • Session/auth cookies may be used only to keep you logged in.
  • If this changes, we will update this policy and provide notice where required.

Discord bots

Bots hosted must comply with Discord's Terms and policies. Do not store or process data through your bot in ways that violate Discord rules or applicable law.

Retention & deletion

How long we keep data

  • Account data: kept while your account is active.
  • Server lifecycle data: every server has a 14-day activity timer. If you don't confirm your server within 14 days (free, no tokens required), it will be automatically deleted. Confirmation timestamps are stored to track the countdown.
  • Server data: we may delete servers with empty directories when nodes reach capacity; we will also notify via the dashboard.
  • Logs/operational data: retained only as long as needed for security, troubleshooting, or legal obligations.
  • Deletion requests: upon verified request, we remove account data/files unless minimal retention is required by law.

Your requests

Email monkeybyteshosting@gmail.com to request access, correction, or deletion. Include details to locate your account. We aim to respond within UK GDPR timeframes.

Sharing

When we share data

  • We do not sell or rent personal data.
  • We share only when necessary to run the service, comply with law, or protect users and infrastructure.
  • We follow UK sanctions and may restrict access from sanctioned countries/regions.

International transfers

Hosting is UK-based. If data is processed outside the UK/EEA, we will apply appropriate safeguards or rely on an adequacy mechanism where applicable.

Access restrictions

UK sanctions compliance

  • To comply with UK sanctions law, we block access to our service from certain countries and regions.
  • Currently blocked: Russia, Belarus, North Korea, Iran, Syria, Myanmar, and Venezuela.
  • Blocking is implemented at the network level based on IP address geolocation.
  • This helps us meet our legal obligations and protects the integrity of the service.

Why we do this

UK law requires compliance with international sanctions regimes. Blocking access from sanctioned territories is a necessary measure to ensure we operate lawfully and protect both our users and infrastructure from potential sanctions-related risks.

Impact & responsibility

What this means for us and you

We take sanctions compliance seriously because the consequences of non-compliance would be severe:

  • We could face criminal prosecution under UK law, including unlimited fines and imprisonment for operators.
  • The entire service could be shut down by UK authorities, affecting all users worldwide.
  • Our hosting infrastructure could be seized or blocked, resulting in permanent data loss.
  • We could be personally liable for facilitating prohibited activities, even unknowingly.

Protecting everyone

By enforcing these restrictions, we protect not just ourselves, but every user who relies on this service. One violation could end MonkeyBytes Hosting permanently. We believe transparency about these requirements is better than operating in a grey area and risking the service for everyone.

Your rights

What you can do

  • Access, correction, deletion, restriction, and portability where applicable.
  • Object to processing based on legitimate interests.
  • Complain to the UK Information Commissioner's Office (ICO) if you are unsatisfied: https://ico.org.uk/.

How to contact us

For privacy questions or rights requests, email monkeybyteshosting@gmail.com. Provide enough detail to verify and act on your request.

Changes

Updates to this policy

We may update this policy as the service evolves. We will post changes here and update the date below.

Last updated: December 2025